July 25, 2017

What it’s like to tip in the Uber app: My days as a ride-hailing cheapskate are over

Photo of LG Smartphone with UBER logotype on the screen. Selective focus.
Copyright: gyddik / 123RF Stock Photo

One of the first times I used Uber was to get to the company’s downtown Seattle office. This was back in 2014, still relatively early in the company’s rise. We were in conversations about having then-Uber CEO Travis Kalanick speak at one of our events. We used the ride-hailing service so we could talk about the experience with the Uber reps, who were visiting from the company’s San Francisco headquarters.

After we arrived, I told them that I couldn’t figure out how to tip the driver in the app. Actually, they explained, there was no tipping on Uber.

Really? It’s OK not to tip? I remember it making me a little uneasy, but hey, if everyone was OK with it — including the drivers, apparently? — I could be, too.

The idea of not tipping was a nice perk. But every time I got out […]

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The News for the Gig Economy Staff is constantly searching the web for the latest news regarding freelancing and gig platforms to bring them to you in one handy place. All articles with this generic author have been sourced with the original location at the bottom of the piece. We encourage our readers to view the original source of all excerpts. NGE is a project of ARC Online, LLC.

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