July 20, 2017

Foodpanda techs delivery to next level

chinese take out with smart phone on table and menu
Copyright: rez_art / 123RF Stock Photo

Foodpanda may have celebrated its fifth year of operations, but the food ordering and delivery firm is just getting started, said its Singapore managing director Luc Andreani.

It is considering further leveraging on technology – including the use of chatbots to automate replies to customers – to improve efficiency and services.

In a press release, the service, which partners about 3,000 local eateries and has its own delivery fleet, said it now has a 50 per cent market share here.

In December last year, Foodpanda – which also operates in countries such as India, the Philippines and Thailand – was acquired by tech giant Delivery Hero, and Mr Andreani said he has ambitious plans […]

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