July 25, 2017

Client Expectations: How to Manage Problems Effectively



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Freelancing Tips Managing client expectations as a freelancer can be a constant struggle. And like all the other skills in your repertoire, it’s one you need to build over time.

But it also goes without saying that some clients are harder to handle than others. In this article, we’ll talk you through some common client problems and how you should manage them. Problem #1: Scope Creep

The problem

You know the type. What started out as a simple logo color change seems to have mutated into a full-blown rebrand, complete with custom website design. The client expectations have magically changed. And yet, you’ve got the sneaking suspicion that they’re still expecting to pay the price you originally gave them. This is what those in the know call ‘scope creep’. Basically, it’s any project where the scope of the work has increased, but a new price hasn’t been negotiated. The solution

In this case, a well-constructed contract should be the front line of your defense. Make sure you spell out in a contract the exact scope of the work and what the main deliverables are. If you don’t include enough detail, you’re at risk […]

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The News for the Gig Economy Staff is constantly searching the web for the latest news regarding freelancing and gig platforms to bring them to you in one handy place. All articles with this generic author have been sourced with the original location at the bottom of the piece. We encourage our readers to view the original source of all excerpts. NGE is a project of ARC Online, LLC.

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