July 21, 2017

No, Uber’s Business Model Is Not the Problem



Street signage board with Uber Technologies Inc. logo. Blurred office center and walking people background
Copyright: moovstock / 123RF Stock Photo

This article first appeared in Term Sheet, Fortune’s newsletter on deals and dealmakers. Sign up here .

After Uber CEO Travis Kalanick was fired, one of the (many, many) takes on the news was that Uber’s business model is a bigger problem than its toxic culture.

I disagree for a few reasons:

• Almost all of Uber’s 2017 disasters can be traced back to its culture. The dirty competitive tricks, the medical record incident, the sexual harassment, discrimination and retaliation and subsequent ignoring of complaints about it, the inappropriate parties. Some of these have legal ramifications beyond the bad headlines. None of them are a result of Uber’s lack of profits. […]

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