In the wake of its terrible, horrible, no good, very bad 2017 (yup, and it’s only just May), Uber has been doing a lot of work to improve its service. As an extension of the “smart pickup points” trial from London and other cities last year, the ride-hailing company is extending that option to its Uber Pool service in Manhattan. “After realizing that a short walk could save people both time and money, we knew we were onto something,” the outfit writes in a blog post . “Our data was starting to show that we could pick more people up and get riders to their destinations faster.”
The idea is to make the pre-existing Smart Routes as direct as possible. That means setting pickup points past a busy traffic light on the righthand side of the road to make things less stressful for drivers, avoiding bus lanes and less zig-zagging along the way. More than that, the app will analyze the route along the way (every few seconds, apparently) and recalculate the drop-off point to maximize efficiency versus setting a static destination when you get in the car.
Uber says that all of this has resulted in routes that have 20 […]