Uber is skimming over $7.4 million per month from passengers in New York City alone, according to a class action lawsuit filed Wednesday.
Under the company’s “upfront” pricing model, unveiled last summer, customers are shown an estimate of the ride’s final cost before they confirm the booking.
But that price, shown and charged to riders, is based on a longer and less efficient route than the one used to calculate the fare in the driver’s Uber app, “in order to charge the rider a higher fare and pay the driver a lower fare,” the suit said.
The result is that Uber overcharges Uber X riders by $2 per trip more than the actual trip’s cost and that “Uber simply pockets the difference,” said the class action suit, filed by Brooklyn resident Jacqueline Gayed. A similar class action suit was filed […]