Image: Deliveroo will overhaul the terms of its rider agreements Deliveroo, the food delivery service whose soaring revenues have turned it into one of Britain’s biggest technology firms, has bowed to political pressure to overhaul the terms on which thousands of riders work for the company.
Sky News has obtained a new version of the “supplier agreement” used by Deliveroo, which handles takeaway orders for restaurant chains such as Byron, PizzaExpress, RossoPomodoro and Wagamama.
It was due to begin circulating the contract to its 15,000-strong network of UK-based riders on Thursday.
The company has removed a stipulation in earlier contracts saying that couriers could not challenge their self-employed status at an employment tribunal – a clause that had been described as legally invalid and which people close to Deliveroo said had never been enforced.
The document also includes the explicit clarification that couriers can work for other companies at the same time as they undertake work for Deliveroo – a key change that MPs had urged in a critical report on the so-called “gig economy” earlier this year.
“We know that many riders work with other companies as well as Deliveroo, including our competitors,” Dan Warne, Deliveroo’s UK and Ireland managing director, said in […]