The gig economy — the on-demand, mobile workforce leveraged by the likes of Uber — seems like the dream: whenever you feel like working, you simply turn on your phone, accept the jobs that you want, and ignore the ones you don’t. There’s no office to go to, and no boss to answer to when you haven’t shown your face for a while. But, as I would discover when I went undercover as a Deliveroo delivery driver, the gig economy is not a one way freeway to wealth and happiness, it’s a two-way street.
For the uninitiated, apps such as Deliveroo, Foodora, and Uber Eats allow users to order food from local restaurants, which is then delivered by its network of contracted drivers and riders. The company solves multiple pain points: consumers are able to order from their favourite establishments, while the restaurant owner who doesn’t have delivery capabilities can access a whole new market. It also provides earning opportunities for people with bicycles and two-wheelers.
I wanted to see whether this was indeed the […]