Bob Scott has been locked in an email battle with VRBO.com for several months. He’s trying to get paid for a rental he brokered during spring break.
“They stayed, gave me a review, five stars, and they liked the place. And everything seemed fine,” Scott told CBS4.Scott’s account was credited $2,553.01 after a couple rented out his condominium in Keystone for 10 days.
“It was great. I told my wife, I said, ‘Hey, we got paid.’ And we were very excited about it,” Scott recounted.
The renters were charged twice for the trip, and disputed the double billing. VRBO ended up recapturing Scott’s $2,500 for the refund.
“If they paid twice, VRBO should have given back one of the payments and let me keep the other one […]