July 20, 2017

‘One word says it all. Asian’: Airbnb host banned after guest claims cancellation due to race

Stock Photo - Waving flag with Airbnb logo. Editorial 3D rendering
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A California woman and her three friends say they made a two-hour drive in winter weather for a weekend trip to Big Bear, only to find once she arrived the group would be denied shelter because of her race. An Airbnb host near Big Bear has been banned after an Asian American guest claimed her reservation was canceled at the last minute because of her race.

Airbnb spokesman Nick Papas said in an email that the host’s behavior was "abhorrent and unacceptable." In recent years, the company has faced growing complaints of racial discrimination by its hosts.

According to local media reports, Dyne Suh, a law student in Riverside, said she and her fiance had been looking forward to a short vacation over Presidents Day weekend in Big Bear Lake, a popular ski getaway about a two-hour drive east of Los Angeles.

About a month before their trip, Suh booked a mountain cabin on Airbnb listed as a "Tree House Loft and Private Bathroom" in Running Springs, Calif. Suh said she later messaged the host to ask if she could add two friends to the reservation and was told it would not be a problem.

"We were looking forward to it, especially with […]

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