Four months after ride sharing was legalized in Longview — and about three weeks since Lyft entered the local market — catching a ride with the new service remains difficult likely because of a lack of drivers.
Efforts by News-Journal staff to reserve a ride on Lyft were unfruitful Wednesday afternoon as no drivers were available, according to the company’s smartphone app.
Chelsea Harrison is senior policy communications manager for Lyft, which matches more than 18 million rides a month nationwide. She said the difficulty in booking a ride, likely caused by a lack of available drivers in Longview, is an area where the company will improve.
"While our ultimate goal is to make sure a Lyft is available for passengers within minutes, Longview is a very new market for us, and we are still in the process of recruiting drivers," Harrison said.
The Longview City Council approved an ordinance in December allowing ride-sharing services to operate in the city. In mid-March, Lyft obtained the city’s only permit so far to operate such a service. The city ordinance, however, does not require fingerprint background checks.
Lyft and other ride-sharing services such as Uber also do not perform their own fingerprint background checks on drivers.How […]